Privacy Policy
Trango Tech (“Trango Tech,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
Thank you for reading this post, don't forget to subscribe!This Privacy Policy explains how Trango Tech collects, uses, stores, protects, and shares information when you visit or interact with https://trangotech.ae/, submit an inquiry, request our services, or communicate with us.
This Privacy Policy is intended for users, visitors, customers, and business contacts in the United Arab Emirates (UAE) and is designed to operate in accordance with applicable UAE data protection requirements, including the UAE Personal Data Protection Law, Federal Decree-Law No. 45 of 2021, where applicable.
1. Information We Collect
We may collect information that you voluntarily provide to us as well as certain information that is collected automatically when you use our website.
a. Personal Information
Depending on how you interact with our website, we may collect:
- Full name
- Email address
- Phone number
- Company or organization name
- Service or solution you are interested in
- Project requirements and other information you provide through forms
- Any other information you voluntarily provide when contacting us
For example, our website contact forms may request your name, email address, phone number, company name, service of interest, and project details.
b. Technical and Usage Information
When you access our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type and information
- Operating system
- Pages visited
- Time spent on pages
- Referring and exit pages
- Date and time of website access
- General website usage and interaction information
This information may be used for website security, analytics, performance monitoring, and improvement.
2. How We Use Your Information
We may use the information we collect for legitimate business purposes and, where required by applicable law, based on your consent or another lawful basis.
We may use your information to:
- Respond to inquiries, requests, and consultation submissions
- Communicate with you regarding our services and solutions
- Understand your business or project requirements
- Provide and manage our services
- Prepare proposals, estimates, or other business communications
- Improve our website, services, functionality, and user experience
- Monitor website performance, security, and technical issues
- Analyze website traffic and user behavior
- Manage customer and business relationships
- Send relevant marketing communications where permitted by applicable law and, where required, with your consent
- Meet legal, regulatory, contractual, or security obligations
- Protect our website, business, users, and rights against fraud, misuse, or unauthorized activity
We will generally collect and use personal information only for purposes that are relevant to the way in which it was collected or for other purposes permitted by applicable law.
3. Cookies and Tracking Technologies
Trango Tech may use cookies, pixels, analytics tools, and similar technologies to improve website functionality and understand how visitors interact with our website.
These technologies may be used to:
- Maintain website functionality
- Improve user experience
- Understand website traffic and usage
- Monitor website performance
- Measure marketing and advertising campaigns
- Identify technical or security issues
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of our website.
Where applicable, we may request consent before using non-essential cookies or similar tracking technologies.
4. How We Share Your Information
We do not sell your personal information.
We may share personal information only where reasonably necessary for the purposes described in this Privacy Policy or where permitted or required by applicable law.
This may include sharing information with:
a. Service Providers
We may use trusted third-party providers that support our business operations, including website hosting, cloud services, analytics, communications, security, customer relationship management, and technology services.
These providers may process personal information on our behalf and are expected to handle such information appropriately.
b. Professional or Business Partners
Where necessary to provide requested services or support business activities, we may share relevant information with professional advisers, contractors, technology providers, or other business partners.
c. Legal and Regulatory Authorities
We may disclose information where required by applicable UAE law, legal process, court order, regulatory requirement, or governmental request, or where necessary to protect our legal rights or prevent fraud or unlawful activity.
5. International Data Transfers
Because Trango Tech may use technology platforms, service providers, cloud infrastructure, or business partners located outside the UAE, your personal information may, where permitted by applicable law, be processed or transferred outside the UAE.
Where cross-border transfers are applicable, we will take appropriate measures required by applicable data protection laws to help protect your personal information.
The UAE Personal Data Protection Law contains requirements relating to the transfer and sharing of personal data across borders.
6. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Security measures may include access controls, technical safeguards, monitoring, encryption where appropriate, and other administrative and organizational controls.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
Subject to applicable UAE law and any applicable legal limitations, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction or updating of inaccurate or incomplete information
- Request deletion of personal information in circumstances permitted by law
- Request restriction or cessation of certain processing in applicable circumstances
- Withdraw consent where processing is based on your consent
- Object to certain types of processing, including direct marketing where applicable
- Request information regarding how your personal information is processed, where applicable
- Exercise other rights provided under applicable UAE data protection legislation
The UAE Government states that the Personal Data Protection Law provides data subjects with rights including requesting correction of inaccurate personal data and restricting or stopping processing in certain circumstances.
To exercise a privacy right, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing certain requests.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, meeting contractual obligations, and complying with legal or regulatory requirements.
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our internal procedures.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, platforms, social media networks, or other online services.
These third-party services operate under their own privacy policies and terms. Trango Tech is not responsible for the privacy, security, or content practices of third-party websites or services that we do not control.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
10. Children’s Privacy
Our website and services are intended primarily for businesses, professionals, and other users who are able to enter into business relationships.
We do not knowingly request or intentionally collect personal information from children through our website for purposes unrelated to the services we provide.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.
11. Marketing Communications
Where permitted by applicable law, we may use your contact information to communicate with you about our services, technology solutions, business updates, or relevant promotional information.
Where consent is required, we will obtain your consent before sending applicable marketing communications.
You may request to stop receiving marketing communications by contacting us or by using the unsubscribe mechanism included in applicable marketing messages.
Please note that you may still receive essential communications relating to an existing business relationship, inquiry, service request, or transaction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, services, or applicable legal and regulatory requirements.
Any updated version will be published on this page with a revised Effective Date.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
13. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your applicable privacy rights, please contact us:
Trango Tech
Office Address:
Al Habtoor Business Tower – Floor 21 – Marsa Dubai
Dubai Marina, Dubai
United Arab Emirates
Phone: +971 4 581 3629
Email: info@trangotech.ae
Website: https://trangotech.ae/